READINGS FAQ

Frequently Asked Questions

  • All of our readers are excellent at what they do. Finding the reader who speaks your language and understands what information you’re seeking makes or breaks the reading. We recommend watching the videos, reading the bios, and seeing who draws you and seems like a good fit.

  • We recommend you take a look at our Meet Our Readers page to see who best suits your needs. Each of our readers offer different modalities, like astrology or tarot cards, as well as different ways of communicating. We’re confident someone will have the skills and approach that works for you.

  • Sometimes you don’t know how long you need for your reading, and that’s okay. We aren’t able to make a reading longer once it’s started, but you can book an additional reading if you need more time.

  • While we recommend each person getting their own reading, there are times when multiple people might need answers about the same topic. Our pricing is per person, and we can’t split a reading time between two people for different subjects.

  • Every reading is a snapshot of the current circumstances surrounding a person and their potential actions. You are welcome to ask about yourself, your relationships, future endeavors and obstacles, and your best path forward.

    Our readers are not going to provide you with lotto numbers, election results, or when your relatives are going to die. Your questions are best aimed toward the circumstances under your personal influence.

  • We get it; sometimes, there is a lack of connection between you and your reader. If you feel that is the case, please tell your reader immediately that you would like to end the session and contact the shop for a refund. Our readers are professionals; you will not hurt their feelings if you cut your reading short.

    We cannot refund completed readings, but we may be able to offer you a complementary reading with someone better suited to your needs.

  • Our readers are seasoned veterans of both in person and distance readings. They can confidently tap into your current energy whether you’re the next chair over or multiple time zones away.

    However, your comfort level with your reading will affect the outcome, so we recommend scheduling the type of service that makes you feel certain your reader is connected and sharing your wavelength.

  • To cancel or reschedule your upcoming appointment, use the link in your confirmation email.

    If you need to make changes to your reading less than an hour before the appointment, please call us at 804-354-5501.

    We cannot refund appointments after their scheduled start time.

  • Our readers are incredibly gifted individuals with years of experience in providing accurate services. They go through a rigorous vetting process before they are allowed to read for our shop.

  • If you want to schedule with a specific reader but your availability doesn’t mesh with theirs, please call us at 804-354-5501 to see if we can arrange something for you.

  • A good rule of thumb for readings is to give the effects at least a month to play out unless your circumstances have changed significantly.

  • You must be a legal adult to schedule a reading. Minors can get a reading with the presence of a parent or guardian.

  • Sometimes you forget a detail of your reading or want to give your reader a quick update on a situation they helped you with. If you’d like to get a message to a reader, the best way is to contact the shop and we will pass it along. We do not give out reader details such as phone numbers or social media handles.

  • Our readers go through a vigorous vetting process before reading for the store. For tarot readers, there is a written test administered. For all modalities, the prospective candidate is evaluated through brief sample readings by the store owner and staff. Readers without an extensive work history in the field, such as those starting on their journey, give a number of volunteer readings for customer evaluation before joining our staff.

  • Don't panic: we can fix this.

    Our readers call from blocked numbers, which will appear to caller ID as Private Caller or Unknown Caller. Many people's phones have a setting to prevent these calls from coming through. If the calls appear in your history but don't allow you to pick up, this is the problem you are experiencing.

    There is an easy fix:

    For iPhone users: Go to Settings > Phone, scroll to the bottom and tap the toggle next to Silence Unknown Callers.

    For Android users: Go to the Phone app, click the three stacked dots, select Settings > Block numbers, and tap the toggle next to Block calls from unknown numbers.

    If you have checked your phone settings and haven't received a call from your reader after five minutes past your appointment time, please call us at 804-354-5501.

  • Yes! We offer Psychic Parties for this specific service where you want to give multiple readings to guests in a setting of your choosing. More information is available here.

TYPEs of Psychic Services

Psychic

A psychic, with extrasensory perception, taps into information beyond the five senses, gaining insights into people, situations, and events. Various methods, like psychometry (touch-based insights) and aura readings, are used by professional psychics, each specializing in specific areas of expertise.

Clairvoyant

Clear vison. Using this form of extra-sensory perception, a clairvoyant can gain information about an object, person, location, or physical event by means beyond the five senses.

Mediumship

The medium hears, sees and feels what the spirit is communicating. It is the medium’s function to relay the information to the recipient of the message.

Empath

Being an empath involves intuitively understanding another’s feelings to gain insight and give direction for self-improvement, problem-solving, and dealing with emotional issues.

Intuitive

The “ability to sense or know immediately without reasoning.” Intuitives have the ability to acquire knowledge about the past, present or future, often regarded as a divine or prophetic power.

Tarot

A form of divination, Tarot is generally a 78 card deck that uses universal archetypes to answer questions. The reader combines the meanings of each card with the placement of the card within a specific spread for deeper interpretation. Tarot is also used for practical problem solving, self-improvement, and as a tool for understanding concerns with relationships, career, and life challenges.

Angel Cards

Be introduced to your Guardian Angels through an angel card reading. Learn how the Angels can help you fulfill your purpose, and receive Divine guidance concerning relationships, career, emotional issues and other life challenges.

Runes

A set of 24 alphabetic symbols inscribed on stones or cards used for divination. Runes can be used for a greater understanding of relationships, careers, and emotional concerns or for deeper insight into any situation.

Numerology

The numbers of your birthday and name show a great deal about character, purpose in life, what motivates and where talents may lie. Also determines the best time for major moves and activities in life.

Palmistry

An ancient and intuitive art of characterization and divination through the study of the palm (hand analysis). The practice is found all over the world, with numerous cultural variations. Learn more about yourself and your life path.

Astrology

A group of traditions and beliefs in which knowledge of the relative positions of celestial bodies are useful in understanding, interpreting, and organizing information about personality, human affairs, your career, and relationships. A helpful tool in understanding your current life situations.

Past Life Reading

Revealing all or part of a past life may offer you a clear spiritual perspective on your soul’s history, reveal a new path to spiritual freedom in this lifetime by reawakening lost desires or hidden talents, and help relieve secret fears and troubling dreams.